Privacy Policy

FiberLight LLC, its subsidiaries and affiliates (collectively “we” or “FiberLight LLC”) respect your privacy. This Privacy Policy applies to the information we collect on our owned and operated websites (e.g. FiberLight.com), including associated subdomains (collectively, our “Site”) and to the information we collect on behalf of our Clients in provision of our Services. 本隐私政策描述了我们如何收集和使用我们在网站上收集的个人信息，以及我们代表使用我们服务的客户收集的信息. The Policy also describes the choices you have regarding our collection and use of your personal information. Our Site contains links to other third-party sites. We are not responsible or liable for the privacy practices or content of such sites since we do not control them.

FiberLight Site

What Information Do We Collect on our Site?

Our Site offers publicly accessible blogs. You should be aware that any information you provide in these areas is public and may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Our Site includes social media features, such as, Facebook and Twitter buttons and widgets. These features may collect information, including your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. These social media features are either hosted by a third-party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing such features. 请访问每个社交媒体功能的网站，了解他们的隐私做法以及他们如何使用您的个人数据.

In general, we may also collect personal information when you fill out a contact form, download a white paper, request a product demonstration, participate in a marketing survey or campaign, apply for a job, or communicate with FiberLight LLC via this Site.

We also collect information automatically from customers and Site users, as described below.

Cookies. Like most sites, for account management purposes, FiberLight LLC and our service providers may use session ID cookies and persistent cookies, as well as other tracking technologies to compile statistics about Site users. Cookies是一种由字母数字组成的标识符，我们通过您的网络浏览器将其传输到您的计算机硬盘上，以保存记录. Some cookies allow us to make it easier for you to navigate our Site, while others are used to enable a faster log-in process or to allow us to track your activities at our Site, including your IP address, page(s) you visited, and keyword searches you conducted on our Site. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.

Do-Not-Track. Our Site does not currently respond to web browser Do-Not-Track signals.

Web Beacons, E-Tags, and JavaScripts. We and our partners, affiliates, analytics, or service providers may use these tracking technologies in analyzing trends, administering the website, tracking users’ movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

Third-Party Analytics. 我们使用某些自动化设备和第三方应用程序(如Google Analytics)来评估我们网站的使用情况，并使用其他应用程序来评估我们的电子邮件营销. We and our third-party providers also may use other analytic means, such as clear GIFs to evaluate our Site and to help us improve our Site, performance, and user experiences. These entities may use cookies and other tracking technologies to perform their services. Such third parties may combine the information that we provide about you with other information that they have collected. This Policy does not cover such third parties’ use of the data.

How Do We Use Information Collected on Our Site?

We may use the information we collect on our Site for account management purposes, such as to register and administer your account, to answer to your customer service requests, to communicate with you about your account, and other internal business or reporting purposes.

Cookies, web beacons, and related monitoring technologies enable us to track user trends, preferences, and patterns. The information helps us provide improved services, develop new products, and provide customized content, including targeted advertising. As such, we may send periodic promotional or informational emails to customers and other users of our Site, including newsletters. You may opt out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to ten (10) business days for us to process opt-out requests. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any purchases. FiberLight LLC does not use the information we collect via our Services to market FiberLight LLC services.

Third-Party Ad Network. We may engage third parties to assist us in marketing FiberLight LLC services on third-party websites. For example, we may engage third parties, such as network advertisers, to display FiberLight LLC ads on third-party websites after you have visited our Site. 网络广告商是基于您对我们网站以及其他第三方网站和bst365老牌体育应用程序的使用而展示广告的第三方. 这使我们和这些第三方能够通过展示您可能感兴趣的产品和服务的广告来定位广告. Third-party ad network providers, advertisers, sponsors, and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), and other technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third-party cookies and other technologies are governed by each third party’s specific privacy policy, not this one.

You may opt out of many websites’ third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information regarding this practice by NAI members and DAA members, including how to opt out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: www.networkadvertising.org/optout_nonppii.asp (NAI) and www.aboutads.info/choices (DAA). If you are located in the European Union, you may opt out of many ad networks by visiting http://www.youronlinechoices.eu.

选择退出一个或多个NAI成员或DAA成员网络(其中许多将是相同的)仅意味着这些成员不再向您提供有针对性的内容或广告. It does not mean you will no longer receive any targeted content or ads on our Site or other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing. Also, if your browsers are configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different computer, or change web browsers, your opt out may no longer be effective. Additional information is available on the NAI and DAA websites accessible by the above links.

With Whom Do We Share Information that We Collect on our Site?

We may provide the aforementioned third-party advertisers with information about your usage of our Site. We do not share, sell, or rent your personal information collected on our Site, such as name, email address, or other personal information with these (or any other) third parties. These third parties may collect IP address and related site usage data; however, we do not permit them to collect your name, contact information or other personally identifiable information through our Site.

FiberLight LLC may share some information about our users with advertisers, business partners, sponsors, and other third-parties. Such information may include, for example, your IP address, pages(s) you visited, and keyword searches you conducted on our Site; however, we do not share with them your name, contact information, or other personally identifiable information collected through our Site. This information may allow such third parties to provide you customized advertising. You can opt-out from getting these third-party advertising by following the instructions discussed on the previous section.

In addition, FiberLight LLC may partner with other parties in connection with the various services offered on our Site, such as credit card processors, job application platforms, or email delivery services. In such instances, we may share limited personal information that is necessary for the third party to provide its services. These companies are only permitted to use this information on our behalf.

If you choose to share our website with others (e.g., sharing investor pages or sending job posts to friends), we will ask you to provide the name and email of the recipient and send that person an email regarding our website. This information will only be used for sending a one-time email. FiberLight LLC does not store this information. 如果您认为有人向我们提供了您的个人信息，并且您希望将其从我们的数据库中删除, please contact us at [email protected]. Certain users may have additional rights as stated in the Additional Consumer Rights section below.

FiberLight LLC Analytics Services

FiberLight LLC provides analytics services (“Services”) to its business customers and clients (collectively, “Clients”). As part of these services, FiberLight LLC:

  • Provides call analytics services to Clients, 通过测量和分析在线和bst365老牌体育广告活动产生的电话，帮助客户跟踪和评估广告效果, websites, and/or other advertising media.
  • Helps Clients measure and improve the performance of their sales agents and provides related analytics services.
  • Provides call recording, transcription, and/or other analytics services to its Clients related to their inbound or outbound calls.
  • 收集和传输从我们的客户发送或发送给我们的客户的SMS和/或MMS消息内容(“消息内容”)以及向电信运营商路由到预期收件人的相关数据，并提供与该等通信相关的分析服务.

Information Collected and Used in Provision of Our Services

For the purpose of providing Services to Clients, 我们可能会从我们客户拥有和经营的和/或第三方网站收集在线使用和分析信息，我们的客户在这些网站上显示作为服务一部分提供的电话跟踪号码. We may link this information with other information we collect from third parties, including cross-device information, as well as information we collect offline.

The types of online usage information we passively collect in providing our Services may include IP address, a date and time stamp, device ID, cookie ID, URL and referring URL, browser type, advertising identifiers, header information, and other information about the ad or web page or mobile application the user was viewing. We collect this information automatically via cookies and/or pixel tags or from third-party providers. 根据客户为使用我们的服务而选择部署的跟踪参数，所收集的实际在线使用信息可能会有所不同.

We may also collect information related to calls placed and/or Messaging Content sent to or from our Clients, such as caller ID information of the caller/sender or recipient and may link this information to the online activity we have collected, as well as to information collected from third parties which may include cross-device information. 此类相关性可用于帮助我们的客户基于匿名标识符或基于共同兴趣分组的细分向其用户提供有针对性的广告内容.

Sometimes we may collect sensitive information as part of providing Services to our Clients. Sensitive information includes information or an opinion (that is also personal information) about an individual’s health, racial or ethnic origin, political opinions, philosophical beliefs, criminal record, and sexual orientation, amongst other things.

The use of information collected through our Services is for the purpose of providing our Services to our Clients. More specifically, FiberLight LLC uses this information to provide analytics services on behalf of Clients, and to provide Clients with reports and metrics about their advertising campaigns, sales performance, and/or customer service interactions.

FiberLight LLC在其客户的指导下收集信息，并且与我们根据我们的服务处理其个人信息的个人没有直接关系. Accordingly, 您应参阅我们的客户在使用我们的服务时所使用的网络财产上的隐私和/或cookie披露，以进一步了解可能作为我们的服务的一部分收集的在线分析信息，以及关于如何选择退出和/或管理您对所收集的有关您的在线使用信息的偏好的说明. If you are an individual who would no longer like to be contacted by one of our Clients, please contact that Client directly. FiberLight LLC acknowledges that you have the right to access your personal information. An individual who seeks access, or who seeks to correct or delete their personal information, should direct their query to the Client, the data controller. Certain end users of our Clients may have additional rights as stated in the Additional Consumer Rights section below. If Clients request FiberLight LLC to correct or delete their personal information, we will respond within a reasonable timeframe.

We may transfer personal information to companies that help us provide our Services. These companies do not have permission to use your personal information for any other purpose. Transfers to subsequent third parties are covered by the service agreements with our customers. We do not sell your personal information to such third parties.

EU-US Privacy Shield Program

FiberLight LLC, and its subsidiary FiberLight LLC Sales, LLC, participate in and have certified their compliance with the EU-U.S. Privacy Shield Framework. FiberLight LLC is committed to subjecting all personal data received from the European Union (EU) and the United Kingdom, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List at http://www.privacyshield.gov/list.

FiberLight LLC is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. FiberLight LLC complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, FiberLight LLC is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, FiberLight LLC may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at http://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield website at http://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Disclosure to Overseas Recipient

FiberLight LLC is headquartered in the United States, with affiliates in a number of jurisdictions worldwide. Further, some of the organizations we use to assist us in providing you with our products and services are located overseas. If we share your personal information with an organization that is located outside of your home jurisdiction, we will take reasonable steps to require that it is handled in accordance with this Privacy Policy and applicable privacy laws. We may transfer your personal information to the United States and other jurisdictions. The location of our overseas service providers may vary from time to time.

General

Additional Ways We May Share Information

FiberLight LLC may provide personal information when disclosure may be required by law (e.g., subpoenas, search warrants, court orders, or similar legal process), to enforce the terms of our Privacy Policy, Terms of Service, or other applicable terms and conditions and as evidence in litigation in which we are involved. We may also determine that such action is reasonably necessary to protect our or another party’s rights, property, or well-being. This action may include exchanging information with other companies and organizations for the purposes of fraud detection or protection, or in other situations involving suspicious or illegal activities.

In the event of a transfer of ownership of FiberLight LLC, such as acquisition by or merger with another company, or in the case of bankruptcy, 用户的信息(以及我们通过我们的网站或服务收集的任何其他信息)可能被转让给收购公司.

User Access and Retention of Information

Upon request FiberLight LLC will provide you with information about whether we hold any of your personal information. Certain end users of our clients, and other consumers, may have additional rights, 例如，要求披露为FiberLight LLC业务目的而收集或共享的个人信息的权利，以及要求删除个人信息的权利. For more details on whether you are entitled to such rights please read the Additional Consumer Rights section below.

FiberLight LLC customers may access, change, or delete most of their personal information on record with us, by logging into their account and updating it. If you have any questions or need assistance in changing, deleting, or accessing some information, you may contact us at [email protected]. We will respond to your request to access within forty-five (45) days.

我们将保留您的信息(包括我们代表客户收集的信息)，只要您或该客户的账户处于活动状态，或为您提供服务所需, and as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, or as otherwise reasonably necessary for our business purposes.

Children

FiberLight LLC does not knowingly collect personal information from individuals under age thirteen (13). If you have reason to believe that we may have accidentally received personal information from an individual under age thirteen (13), please contact us immediately at [email protected].

Security

The security of your personal information is important to us. We have implemented safeguards, including where appropriate SSL encryption for sensitive data in transmission, to protect the personal information submitted to us. However, no method of transmission over the Internet, or electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at [email protected].

Consent and Changes to this Privacy Policy

Use of FiberLight LLC services is subject to separate terms and conditions. FiberLight LLC may decide to change this Privacy Policy from time to time. If and when we do, we will post the changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it. 如果我们进行任何重大变更，我们将在变更生效前通过电子邮件(发送到您帐户中指定的电子邮件地址)或通过本网站的通知方式通知您. We encourage you to periodically review this page for the latest information on our privacy practices.

Additional Consumer Rights

In addition to the information supplied in this Privacy Policy, if you are a resident of the State of California, effective January 1, 2020, you are entitled to certain rights under the California Consumer Privacy Act (also known as California Assembly Bill: No. 375) (the “CCPA”). The following notice applies only to these residents. To exercise any of these rights, email us at [email protected].

For the purposes of this section, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

Your Rights

  • Right to Deletion: You have the right to request the erasure of past data about you under certain conditions.
  • Right of Disclosure or Access: You have the right to request disclosure of the following: (1) categories of Personal Information collected about you; or (2) specific pieces of Personal Information collected about you. You also have the right to request the disclosure of a sale of Personal Information to third parties; however, we do not sell Personal Information to third parties.
  • Right of Data Portability: You have the right to request a copy of your Personal Information in a readable and useable format.
  • 享有平等服务和价格的权利:您有权行使《365电竞足球》赋予您的权利，而不因此受到歧视(i).e., being denied goods or services, being charged a different price or rate for goods or services, or being provided a different level or quality of goods or services, or being subject to a suggestion that any of the foregoing will occur).
  • Right to Opt-Out of the Sale of Personal Information: You have the right to opt-out of the sale of Personal Information; however, FiberLight LLC does not sell or rent any Personal Information to any third parties.

We will process any requests in accordance with applicable law. In order to process your request, 我们需要验证您的身份，以避免欺诈性请求，并确保您是提出请求的加州居民. In order to properly verify your identity, we may ask you to provide some information that we can attempt to match with Personal Information we may have about you. This may include your full name, your phone number, and/or your email and/or postal address.

Once a request is verified, we will search our internal systems for any of your Personal Information that we may have. Once we have located any of your Personal Information, we will work to comply with your applicable request. If we store your Personal Information as a service provider to one or more of our Client(s), we will provide you with their information so that you can submit your request to them directly.

Authorized Agent

您有权指定一名在加州州务卿处注册的代理人，代表您提交申请并行使上述权利. We may require the agent to submit to us written permission from you as well as have you verify your identity directly with us. In the event an agent is not able to provide written permission to act on your behalf, we are within our rights to deny a rights request.

Categories of Personal Information Collected and Used for Internal Business Purposes

As part of our Site, FiberLight LLC may collect the following categories of data that may contain Personal Information:

  • Contact information submitted through our Site (e.g., information required to send us a message through the Site, register for a webinar, download an e-book, etc.)
  • Web session data (e.g., IP address, cookie ID, or device ID)
  • Any personal information you voluntarily post to our blog

FiberLight LLC不会将此类信息出售给第三方，但通常会将通过我们网站收集的上述类别的个人信息用于以下内部业务目的:

  • Developing new Site features
  • Developing customized content
  • Account management
  • Trend and pattern tracking and analysis
  • Marketing our Services

As part of our Services, FiberLight LLC may collect the following categories of data that may contain Personal Information:

  • Call detail records
  • Messaging Content
  • Call recordings and/or transcripts
  • Web session data (e.g., IP address, cookie ID, or device ID)
  • Cross-device information

FiberLight LLC不会将此类信息出售给第三方，但通常会将通过我们的服务收集的上述类别的个人信息用于以下内部业务目的:

  • Providing and improving the Services we deliver to our Clients
  • Providing reports and metrics for Client ad campaigns, client sales performance, and/or Client interactions
  • Call quality assurance
  • Product debugging and repair
  • Protecting against malicious, deceptive, fraudulent, or illegal activity
  • Compliance with our obligations under applicable law

Contact Information for Questions and Concerns

Feel free to contact us at any time with any questions or concerns you may have regarding our Privacy Policy.

FiberLight LLC
3000 Summit Place Ste 200
Alpharetta, GA 30009

Effective Dec 19, 2022

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